Privacy Policy

Effective: August 13, 2026

This Privacy Policy explains how Elite R Enterprises, LLC, operating the 1-800-FOR-A-TOW™ brand, may collect, use and share information when you use 1800foratow.com, call the service, or submit a business-partner form.

Information We May Collect

Depending on how you interact with the platform, information may include your phone number, name, email address, approximate or provided location, vehicle/service details, call metadata, call recordings where permitted, website usage information, and information submitted by prospective towing or roadside partners.

How We Use Information

We may use information to route or facilitate service requests, connect callers with participating providers, communicate about requests, respond to business inquiries, operate and improve the platform, prevent misuse, maintain records, analyze call and website performance, and comply with legal obligations.

Sharing

Information may be shared with participating independent service providers when reasonably necessary to respond to a roadside request, and with service vendors that support communications, hosting, analytics, forms or security. We may also disclose information when required by law or to protect rights and safety.

Call Recording

Calls may be recorded or monitored where permitted by law. Recording practices may vary by jurisdiction and call flow. Appropriate notices should be provided in the phone system before recording where required.

Cookies and Analytics

The website may use essential technologies and analytics tools to understand traffic, call-button clicks and form submissions. Additional advertising or analytics tools should be accompanied by any notices or consent mechanisms required by applicable law.

Data Retention and Security

We may retain information as reasonably necessary for operations, accounting, quality assurance, dispute resolution and legal compliance. Reasonable safeguards are used, but no website or communications system can guarantee absolute security.

Your Choices

You may contact us about privacy questions or requests using the business line below. Rights may vary by state and applicable law.

Contact

Business/privacy inquiries: 832-870-9875.

This launch policy should be reviewed by qualified legal counsel before collecting sensitive data or expanding nationally.